|
Observation: Numerous Working Women Selling Themselves Short Through
Workplace Mimicry
By Sarah Banda Purvis, Ph.D.
Insider Views on Workplace Issues
A woman is elevated within a business hierarchy and then becomes
a managerial monster. Her ego begins to inflate, she becomes distant
with former peers and she appears condescending as well as abrupt
with subordinates. This scenario might sound farfetched, but it
actually is a scene I observed more than once in my 20-year career
in Corporate America.
When I started scrutinizing such situations
in more detail, it occurred to me that many of the professional
women I watched transform into these management monstrosities
essentially were bright, ambitious and hardworking. However,
somewhere along the way, they all had tended to pattern their
behaviors after the businessmen with whom they interacted. Instead
of drawing upon their unique abilities, they seemed to fall into
a routine of what I label "workplace
mimicry."
Emulating the managerial styles of male colleagues appears to
be a prevailing technique used by many aspiring businesswomen to
blend into traditional organizational hierarchies. Assimilation,
though, comes at a hefty price. Workplace mimicry tends to overshadow
a woman's inherent qualities, predisposes her to display exaggerated
versions of male supervisory behaviors and can fail in fulfilling
its oft-intended purpose -- career advancement. I have noticed
within the business world far too many talented, capable women
who sold themselves short by choosing to mimic the managerial idiosyncrasies
of the men around them. All signs indicated that these women could
have been more productive in their jobs and effective in their
professional development if they had simply been themselves, while
applying their individual skills and natural demeanors to their
responsibilities.
Specific styles of conduct seem to fuel workplace mimicry. For
instance, these are the kinds of managerial behaviors I repeatedly
observed being imitated by female colleagues during my years in
Corporate America.
Mimicry Behavior -- Operating on a need-to-know basis . . . Information
is power in the business sector, and some managers take that notion
to an extreme. They are the ones who share information with employees
only when necessary, and even then, they filter select data to
protect their perceived insider's edge. Working in a need-to-know
environment can be frustrating and demoralizing to employees; such
workers are handicapped in seeing the larger picture. Bosses who
operate this way actually reveal their insecurities rather than
any particular managerial strength.
Mimicry Behavior -- Having a know-it-all demeanor . . . Taking
charge is one aspect of workplace supervision; but know-it-all
managers who regularly dominate conversations and settings often
appear to employees as condescending rather than authoritative.
What is the source of know-it-all behavior? Some know-it-alls seem
to be caught up in their own sense of importance and do not perceive
others as worthy enough to have anything of merit to say. Maybe
a few lack the ability to concentrate and listen. Still others
appear to perceive talk as a way to control every situation. Whatever
the source of this behavior, its negative consequences in the workplace
are fairly apparent. Know-it-alls have an uncanny ability to turn
off other people. Employees, for instance, eventually give up trying
to conduct two-way conversations with them, and by not listening,
these individuals not only lose valuable input from subordinates
but from peers as well.
Mimicry Behavior -- Losing sight of the truth . . . Individuals
constantly vying for the attention and approval of those in power
seem to fall into the habit of saying whatever the boss wants to
hear and doing whatever it takes to get ahead. It appears to become
a way of life for them. In time, they begin to deal with everyone
in the same manner. And eventually, subordinates and peers learn
they really cannot count on these colleagues for a straight answer
-- like the truth.
Mimicry Behavior -- Short-term thinking . . . The advent of executive
compensation packages being tied to company performance seems to
have encouraged a population of myopic thinkers in the executive
suites of Corporate America. Within contemporary business environments,
managers have tended to increasingly focus on quick ways to generate
immediate profits (e.g., reducing headcount; scaling back benefits
plans; hiring less expensive but less skilled talent; eliminating
less profitable operations and product lines despite long-term
potential). Executives do not appear to dwell on the notions of
employee retention, worker morale, professional development, long-term
business growth, etc. They apparently figure the next management
team can worry about such details. Their focus seems steadfastly
fixed on meeting short-term financial objectives, largely so they
can realize the lucrative rewards and attractive perks provided
through their employment contracts.
Mimicry Behavior -- Being egocentric . . . In textbooks, the manager's
role is often defined as a facilitator (i.e., the manager provides
the tools and resources for the employee to get the job done).
However, the boss who takes credit for the work of others and keeps
employees far, far in the background appears to be much more common
in the real world. Such egocentric managers tend to be somewhat
cavalier about the well being of subordinates and often hold back
stellar employees whose achievements they want to continue to usurp.
How so? For example:
* By unfairly tainting subordinates' work performances to deter
other managers from offering the employees better positions
* By not releasing talented employees to accept transfers to or
developmental assignments in other departments
* By misrepresenting to other managers competent employees' desires
for new jobs One question related to an egocentric boss remains
unanswered -- how can you manage those around you when you are
looking inward all of the time?
Mimicry Behavior -- Forgetting your roots . . . Have you ever
come across a former colleague who has been promoted into a higher-level
management position and now appears to be a stranger to you? It
seems he forgot you shared a common professional bond a few years
earlier. Why do executives forget where they started? Some may
have become pretentious along the way and want to disassociate
themselves from their more humble beginnings. Others may be insecure
and prefer to distance themselves from those who knew their weaknesses
in earlier days. Unfortunately, when executives forget from where
they came, an inflated sense of self-importance tends to dominate
their personalities and overshadow their interactions with others.
Mimicry Behavior -- Being all style, little
substance . . . Given the dynamics of many contemporary business
organizations, one cannot help but speculate that early on some
insightful executive discovered a projection of success, despite
contradicting realities, could take one as far, if not farther,
than hard work. Here is a timeless example. When a senior-level
executive schedules a visit to a business operation within his
corporation, local management tends to spend thousands of dollars
and countless employee hours enhancing the site for the V.I.P.'s
brief stay. They have the facility painted, work areas are remodeled,
new signage is posted and the factory is cleaned from top to
bottom. The senior executive inherently knows these preparations
were performed expressly for his arrival. Yet, it does not phase
him. He probably went through the same antics for some other
visiting V.I.P. a few years earlier when he was climbing the
corporate ladder. Throughout time, as the concept of style overshadowing
substance has taken hold in the business world, it seems the
art of individual self-promotion in work settings has proliferated
as well. Despite the working world's perceived appreciation of
people who get the job done (i.e., "doers"),
people who talk up ideas, rather than "doers," appear
to get more recognition. Typically, "doers" seem oblivious
to the notion of self-promotion. They assume their completion of
tasks sends a clear message to everyone in the organization. On
the other hand, idea people tend to take time to make themselves
visible in the workplace. Although style over substance appears
to reign supreme in Corporate America, both idea people and their
promotional flare as well as "doers" and their get-the-job-done
focus are needed to round out a business entity.
|